Auckland Dispute Lawyer

What Are Your Options If A Supplier Lets You Down?

Auckland Contract Dispute lawyerAs a business owner, you have to be able to trust your suppliers and know they will deliver on what they promised. You need to establish strong relationships with suppliers to know you can always provide your audience with a quality product or access the materials you need for your manufacturing process. No-one wants a breach of contract so set you your expectations from the start.

But what if a supplier does not fulfill their end of the bargain? You do have the option of taking legal action against a supplier by contacting an Auckland dispute lawyer but is that the best course of action? Here is what you need to know about taking legal action against a supplier.

First of all, you should ask yourself how serious the issue is. Did your supplier deliver an order a couple of days late? Did they deliver a product that did not meet your expectations? A small issue can usually be resolved by talking with the supplier and by voicing your concerns and complaints.

Being too lenient with your supplier can be problematic but taking legal action should not be your first recourse if this is the first time you are encountering a problem with this supplier. Give them the benefit of the doubt, explain why your expectations were not met and wait to see what the supplier does. A trustworthy supplier should issue a refund, deliver another shipment of products or promise that they will not miss a deadline again.

It is time to take action if a supplier never delivers on time, consistently delivers products that do not meet your quality standards, provides poor support or makes billing errors on a regular basis. Start by going over the contract you signed with the supplier to determine if there is a breach of contract.

You can take legal action against a supplier if the issue you encountered is a breach of the contract you signed together. For instance, failing to respect a delivery date that appears on a contract is enough to take action against your supplier. Failing to deliver the right quantity or to respect any other part of the agreement you had is enough for you to win a case against the supplier.

Taking things to court might not even be necessary. Your supplier might seek advice from a business lawyer once you file a lawsuit for breach of contract against them and be advised to settle things out of court, for instance by fulfilling their end of the agreement. If your supplier offers to make things right, you should definitely consider accepting this offer since going to court takes time and could end up costing you money.

Things are not always clear cut since an issue with the quality of the products delivered is something that is open to interpretations. This is why it is very important to document the problem. You should keep track of every interaction you had with the supplier and document the issue with pictures. The documenting process is important because it will help you build a solid case against the supplier if you end up taking things to court.

You should definitely seek advice from a good business lawyer if you are encountering an issue with a supplier. Your lawyer will help you determine if the supplier failed to respect their end of the contract and will advise you on the kind of legal action you can take against them. Your lawyer will also help you document the issue and build a case against the supplier if there is a need to explain and prove how the supplier failed to meet your expectations. If you have not yet contacted the supplier about the issue, you should do so right away and think about legal actions only if the supplier is not willing to resolve the problem of the breach of contract.

McVeagh Fleming

Guarantee issue lawyer in Auckland

Experts Recommend Getting Legal Advice Before You Offer That Guarantee

It will be fair to say that business guarantee is one of the most effective marketing tools that have been used by many businesses over the years to market their products and services. The business guarantee is a compelling way to attract customers by removing the risk they might have and therefore eliminating doubt about purchasing a good or service. In fact, it is one of the most powerful sales and marketing tool that can increase your revenue multiple times if it is used in the right manner. However, before offering a guarantee, it is important that a business understands what they are committed to and what rights they might have. This article covers a few of those issues but please take note; this is not legal advice and for that you must consult a qualified lawyer.

In simple terms, a business guarantee can be described as a promise that is offered by the business to a paying customer. The guarantee is followed by a process. After all, you are giving a guarantee to fulfil the promise in case your product or service does not deliver the value, as promised.

One of the biggest advantages of a guarantee is that it allows the potential customers to buy from you without any fear or risk. This fact alone can increase the revenue a lot if it is advertised in the right manner. However, this is not the only benefit of offering a guarantee. The other benefit of offering a guarantee is that you also take a close look at your business processes and ensure that customers always get what they want and what they have paid for.

After all, if you do not deliver on the promises made in your guarantee, you will have the pay the customer in the form of giving the product or service for free or by offering some monetary compensation. In other words, you are going to be at loss in case your product or service is not up to par.

Almost all the businesses these days offer some kind of guarantee. For instance, you will find a any electrical goods retailer offering a money back guarantee in case their products are not up to the buyer’s satisfaction. Also, a number of online businesses offer money back guarantee in case the customer is not satisfied with the purchase. This is especially true in case of digital goods where the product is in the form of an electronic book or some other digital service.

Auckland guarantee disputelawyerEven though guarantee is an exceptional tool of increasing your sales, it is important that it is worded in the right manner. This is the reason that legal experts recommend hiring the services of a professional and experienced lawyer to write a guarantee so that it is written in the right manner and your business does not suffer unduly due to incorrect wording of the guarantee offered. One of the bigger law firms in Auckland is McVeagh Fleming and you can read about them on their website

It is important to keep in mind that guarantee offered by your business is enforceable in a court of law which means that in case your warranty is not worded carefully, your customers can take you to court and sue for damages. The damages can completely destroy your business but the bigger cost is in fighting all such lawsuits.

However, all of the potential pain can be avoided by doing it right the first time. There are lot of dispute lawyers in Auckland that offer help to businesses to write their guarantee in the right manner. If offering a guarantee is worded in the right manner, it will not only keep your business safe but it will also allow you to increase your revenue.